Joshua Cohen is a Principal at Fat Pencil Studio
Last week, I met (virtually) with 70 members of the Oregon Criminal Defense Lawyers Association (OCDLA) for a presentation and panel discussion about online meeting security and confidentiality. In addition to practical advice about looking professional on screen, the webinar delved into ethical issues that come into play when conducting important legal proceedings using online tools. Here are some of the highlights:
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Lighting is a big issue. Outdoor light is your best bet, but if your workspace is not near a window (like this one) or if you're conferencing at night, you'll need artificial lights for balanced illumination of your face.
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Headphones are a must, to avoid causing feedback or echoes in the conference audio. They are also an important step toward protecting against confidential information being overhead by others.
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There are dozens of security features that can be used to stop unwanted people from "bombing" into your conference. Using a waiting room is one of easiest and best ways to control who gets in.
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Susan Reese shared her experience representing clients who were forced to remotely participate in hearings while looking at an empty courtroom. (The judge and attorneys also called in)
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Sara Foroshani recounted the story of a client charged with shoplifting and assault. Video cameras were mounted all around the store, but somehow the footage that would have shown the alleged assault was never provided. A visual presentation helped get the assault charges dropped.
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James Comstock explained how real-time 3d visualization can allow witnesses to provide much greater detail about a sequence of events. This is particularly valuable with witnesses who speak limited or no English.
Want to see more? OCDLA members who missed the live webinar have access to a full recording. Just contact OCDLA headquarters and ask for the link. If you are interested in hosting a version of this CLE program at your firm or professional association, please contact Fat Pencil so we can get something scheduled.